At Satori we are committed to providing world-class customer service and support.
Our support staff are highly trained local professionals dedicated to your
success. Whether you need help accessing your email, or help designing your web page, our professionals are
eager to assist you.
We offer 24/7 customer support via our Support Ticket Portal and support E-mail.
Because the Support Ticket Portal contains identifiable customer account
information, a tracking system to record support response times, and a more
sophisticated system to document and log support incidences, it is the most
desired form of support and is given higher priority.
Training Videos:
(Monday-Sunday, 24hrs)
Our training videos provide you a quick and easy way to learn the common
features of our site, management interfaces, and even programming tools.
Help Desk/Support Ticket Portal:
(Monday-Sunday, 24hrs)
When you need an instructional video, documentation, or the answer to a question
about the portal, webmail, or server setup, this is the place to look first.
We have an extensive Knowledgebase that continues to grow with helpful
educational information, troubleshooting tips, and interesting tutorials.
Email Support: (Monday-Sunday, 24hrs)
support@satoritechsolutions.com
Live Chat: (Monday-Friday, 7am-7pm, MST)
Our live chat is here to help you quickly and easily. Our tech
professionals can help you choose which products or services meet your
needs, send you directly
to the page you are looking for, or help you place an order.
Telephone Support: (Monday-Friday, 7am-7pm, MST)
*24 hour Telephone support is available on select plans.
Denver: (303) 847-0575
Colorado Springs: (719) 387-0789
Fax: (303) 416-1470 |
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